Phyllis Ann's
Loyalty Rewards Program
Earn points in-store & online — redeem rewards your way
Welcome to our Loyalty Rewards Program. Whether you shop with us in-store or online, you can earn points toward exclusive rewards, including 20% off your entire order once you reach 250 points.
This page explains how to earn points, how to make sure your in-store and online purchases sync, and how to view your points balance.
How to Earn Points Online
You earn 1 point for every $1 spent on our website.
To make sure your online purchases sync with your in-store loyalty account, the email address you use at checkout must match the email on your Loyalzoo account.
If you originally signed up in-store using only your phone number, you’ll need to add an email to your loyalty profile. You can do this instantly using the Loyalzoo app (recommended), or you can request an update through our website.
Option A — Update Instantly in the Loyalzoo App (Recommended)
This is the fastest and easiest way to make sure your online orders earn points.
- Download the Loyalzoo app using the buttons below.
- Log in using the phone number you used in-store.
- Add or update your email address in your profile.
- Your next online order will automatically earn points when you use that same email at checkout.
We recommend this option because updates are instant, you can view your points anytime, and you can redeem rewards directly from the app — no waiting required.
Option B — Request an Update Through Our Website
If you prefer not to download the app, you can submit a request through our website form. We will update your loyalty profile manually.
Please allow 24–48 hours for us to complete your update.
Don’t worry — any points earned from online orders placed during this update window will be added to your account once your profile is updated.
How to View Your Points Balance
You can check your points anytime by:
- Opening the Loyalzoo app.
- Logging in with the phone number you used in-store.
- Viewing your points, rewards, and purchase history on your dashboard.
If you prefer not to use the app, you can request your points balance through our website contact form, and we’ll be happy to look it up for you.
How to Redeem Rewards
250 Points = 20% Off Your Entire Order
In‑Store:
Show your reward in the Loyalzoo app at checkout, or ask a team member to look up your account.
Online:
Once you reach 250 points, we will send you a 20% off coupon code you can use on your next online
order.
Frequently Asked Questions
Why didn’t my online points show up?
Most often, the email used at checkout does not match the email on your Loyalzoo account. Update your email in the Loyalzoo app or submit a request through our website, and we’ll make sure your points are added.
I signed up in‑store with only my phone number. What do I do?
Add your email in the Loyalzoo app for an instant update, or request an update through our website form (please allow 24–48 hours). Once your profile is updated, your online orders will earn points when you use that same email at checkout.
Can I merge two accounts?
Yes. If you believe you have more than one loyalty account, contact us through the website form and we’ll review and merge them where appropriate so your points stay together.
Do I need the Loyalzoo app?
You don’t have to use the app, but it is the fastest way to update your email, view your points, and redeem rewards. If you prefer not to use the app, you can always reach out through our website form and we’ll assist you.
Need Help?
If you have questions or need assistance with your loyalty account, you can reach us anytime through our website contact form. We’re honored to have you as part of The Phyllis Ann Brand family and we’re committed to making your experience seamless and rewarding.