Afterpay FAQ’s

FAQ

HOW IT WORKS

BUY NOW PAY LATER

Pay for your purchases in 4 equal installments, every 2 weeks.

NOTHING EXTRA TO PAY

Make payments on time and only pay for your purchase.

INSTANT APPROVAL

No time consuming long application. Afterpay makes it quick and simple.

WHAT YOU NEED

  • A US debit or credit card
  • To be 18 years old or over
  • A US resident address
  • Choosing join now will take you to our third party partner afterpay’s website 

FREQUENTLY ASKED QUESTIONS

Installments by Afterpay is a service that allows you to make purchase now and pay for them in four equal payments made every 2 weeks without any interest.

Simply shop online and add items to your cart and checkout as normal. At checkout choose installments by afterpay as your payment method. First time customers will  need to register with afterpay and provide payment details as usual, returning customers simply login to make their purchase. A minimum purchase amount may apply and you must meet additional eligibility requirements to qualify.

Subject to afterpays eligibility and availability requirements, installments by afterpay can only be applied to purchases made on thephyllisannbrand.com website.

Installments by afterpay is only available to customers with a US billing address within the US and a US mobile phone number. Customers with international billing addresses will not be able to set up an account with afterpay.

All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted automatically every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your afterpay account. You can log in to your afterpay account to view your payment schedule and make a payment before the due dated if you choose to do so.

If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. Click HERE for complete terms.

Afterpay orders are delivered as per our standard shipping timeframe after you complete your order online. Visit our shipping page for more information by clicking HERE.

Yes, transaction value limits apply to purchases made on thephyllisannbrand.com using Installments by afterpay.

Afterpay is not available on purchases of gift cards, donations, back-ordered, pre-ordered, or auto-replenishment products. If you are purchasing gift cards along with afterpay eligible products, you will need to place two separate orders.

You can return your afterpay purchase in store or by mail. Please check that your return or exchange meets our return policy here. Afterpay will be notified of your return and will process the appropriate refunds. Please do not return your purchase to afterpay. If you believe there is fault or concern with your afterpay purchase payment, please contact afterpay customer support at info@afterpay.com

If you would like to know more about afterpay, visit the afterpay website www.afterpay.com for a comprehensive list of FAQs, terms as well as Afterpay privacy policy which can be found at www.afterpay.com/privacy-policy. If you have questions about your afterpay account, please contact afterpay directly via web form at help.afterpay.com/hc/en-us

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